top of page

Front Desk & Social Media Content Creator

Work Life Unveiled: A Sneak Peek into Your Job

Imagine stepping into the captivating role of a maestro, where you create the perfect first impression, build connections, and curate engaging conversations. Welcome to the dynamic world of a Front Desk & Social Media Content Creator! In this multifaceted role, you become the bridge between physical interactions and the virtual landscape of social media, ensuring a seamless experience for everyone involved.

​

As our administrative professional, you take center stage at the front lines of an organization, where visitors and callers enter a world of endless possibilities. Your mission is to embody warmth, professionalism, and efficiency, greeting guests with a genuine smile and providing an exceptional experience. You are the ambassador of hospitality, a multitasking master, and the epitome of graciousness.

​

Picture yourself as a skilled conductor, flawlessly orchestrating a symphony of administrative tasks. With natural organizational skills and the ability to handle numerous responsibilities, you effortlessly manage appointments, handle calls, and ensure a smooth flow of people and information. Your role extends beyond coordination; it's about creating a welcoming and comfortable atmosphere where everyone feels valued and important.

​

But your impact reaches beyond the physical realm; you also embrace the role of a Social Media Content Creator. As the custodian of the organization's online presence, you become the voice, curator, and storyteller. Armed with creativity, strategic thinking, and a deep understanding of the target audience, you breathe life into the digital landscape, crafting captivating content that resonates with followers and fosters a thriving online community.

​

Your journey begins by immersing yourself in the brand, understanding its essence, values, and aspirations. You become a master storyteller, weaving narratives that capture attention, evoke emotions, and inspire engagement. With an eye for aesthetics and a talent for crafting compelling messages, you curate a visually stunning and intellectually stimulating online presence.

​

When it's time to connect with the online audience, you step into the role of a social conductor, orchestrating a symphony of posts, comments, and interactions. You monitor conversations, respond to inquiries, and cultivate meaningful relationships with followers, creating a sense of belonging and loyalty. Through careful analysis of analytics and trends, you adapt your content strategy to remain relevant and impactful in the ever-evolving digital landscape.

​

As a Front Desk & Social Media Content Creator, you master the art of connections, both face-to-face and online. You are the bridge that seamlessly unites physical and digital realms, crafting unforgettable experiences and nurturing authentic engagement. With a warm smile, attentive ear, and captivating online presence, you shape the perception of the organization, leaving a lasting impression on all who interact with it.

​

So, let your interpersonal skills shine, your creativity soar, and your digital presence mesmerize. Embrace the extraordinary, for as a Front Desk & Social Media Content Creator, you hold the power to forge meaningful connections, shape narratives, and build thriving communities, whether in the tangible world or the vast digital domain.

Role Breakdown: Understanding Your Key Responsibilities

General responsibilities and/or duties: 

  • Answering the phone, and greeting individuals and community members as they enter the office

  • Connect the individual and/or community member to the correct team member, or a team member that can assist them, to ensure their needs are met

  • Ensuring that individuals and/or community members have a positive experience with A Meaningful Life Incorporated

  • Reviewing team member calendars to provide the most accurate information available to the individual and/or community member regarding the team member they are wanting to speak to, as well as alternative contact options (when applicable)

  • Receiving and distributing paper mail, and preparing paper mail as needed

  • Assisting with ensuring that electronic and paper files have all available information in them

  • Creating, uploading, and maintaining content so that A Meaningful Life Incorporated is represented in a positive and prominent manner on different social media platforms

  • Assisting individuals to promote the greatest degree of integration and independence possible

 

Work Environment:

  • Knowledgeable and experienced management personnel with expertise in the field of disabilities, readily available and willing to provide support and assistance whenever needed

  • Management exhibits receptiveness to modifying processes based on employee insights and when deemed appropriate

  • Comprehensive training implementation 

  • Collaborative open office concept with an emphasis on team consultation, while having the ability to separate yourself from the team if/when needed

  • Cultivating a culture of open communication amongst team members is highly encouraged

  • Emphasis on achieving high quality task completion rather than merely occupying a seat

  • Autonomy to evaluate regarding an individual and/or community members needs, and determine how to best implement support 

  • A Meaningful Life Incorporated prioritizes a work to live approach, rather than a live to work mindset, while understanding that we are truly impacting individuals lives

 

Minimum Qualifications: 

  • Be at least 18 years of age and have a High School diploma or its equivalent

  • Allow A Meaningful Life Incorporated to obtain verified results of background checks including driving record, criminal record, and abuse/neglect

  • Have no disqualifying offenses based on the Family Care Safety Registry Screening

  • Have no disqualifying offenses based on motor vehicle driving record check

  • Provide proof of Education and license/certification (when applicable)

  • Provide reference information (upon request)

  • Knowledge in commonly used social media platforms, and how to use them for the benefit of the agency and anyone looking at the content provided

  • Have current or be willing to complete CPR/First Aid certification

  • Have a valid driver’s license and active automotive insurance

  • Have a reliable mode of personal transportation, and the willingness to transport individuals

  • Can read and communicate effectively in English and/or Spanish, the ability to hear individuals in person, virtually, and on the phone with or without reasonable accommodation, the ability to write, type, operate a mouse, and the ability to file documents 

  • The ability to sit and stand for extended periods of time, walk, kneel, crouch, and bend as needed, and occasionally lift/move up to 25 pounds, with or without reasonable accommodations

  • Openly and effectively communicate

  • Is willing to fill in where needed and develop solutions as a team

  • Have an internal drive with the desire to learn

  • Can reasonably assess and react to a developing situation

  • Understands non-verbal cues and can react appropriately and help others do the same 

  • Possesses non-judgmental and patient demeanor, demonstrates empathy, effectively handles calm and stressful situations with compassion, exhibits genuine concern for others, fosters a caring and considerate environment.

 

Desired employee characteristics: 

  • Basic knowledge of Microsoft Outlook and SharePoint

  • Enjoys working one-on-one with people but also benefits from a team setting

  • Have a desire to help people obtain new skills to fulfill their potential

  • Have the ability to have difficult conversations for the benefit of the receiving individual 

  • Have the ability to individualize their approach based on the personality and learning style of the receiving individual

  • Enjoys solving challenges and putting the right elements together to get the desired result 

  • Have the capacity to recover from a challenging situation and prevent it from impacting the remainder of your day

  • Understands how to dress and present themselves based on different situations

  • Effectively manages task completion while proactively seeking solutions for unknowns

  • Have organizational and multi-tasking skills

  • Wants to believe in a mission and is looking for a change 

  • Basic knowledge and understanding of individuals with disabilities is a plus

 

Rate of Pay and Benefit Information:

  • Beginning hourly wage is $15.00/hour with room for growth and advancement, and/or depending on experience

  • As part of the orientation process, newly hired employees receive an allowance specifically designated for purchasing office décor to personalize their work space

  • 8 paid holidays (including your birthday) and 2 ½ day holidays per year

  • 4 weeks of Paid Time Off that accrues per pay period

  • Up to 4 hours a month of leave time that does not come off of your Paid Time Off, for mental/physical wellness

  • Option for Insurance

  • Monthly/Quarterly Incentives

  • Weekly participation in Interest Club(s) with individuals we support

bottom of page